Privacy Policy
Last updated: 23 September 2026
Identity and Role of the Data Controller
deployvoxa acts as the data controller for personal data collected through this website. We are responsible for determining the purposes and means of processing your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia.
Scope of This Notice
This privacy policy applies to all visitors, prospective students, and users who interact with our course programming services, blog content, or contact forms. It covers data collected online and offline in connection with our commercial operations based in Malaysia.
Categories of Personal Data and Sources
We collect personal data directly from you when you submit forms, register for courses, or comment on blog posts. Categories include contact details such as name and email address, course enrollment information, payment details processed securely by third parties, and technical data like IP address obtained through cookies and server logs.
Purpose-by-Purpose Explanation of Processing
We process your data to deliver course programming services, respond to inquiries via our contact form, manage enrollments, send service updates, and improve website functionality. Legal bases include consent where you have provided it, contractual necessity for course delivery, and legitimate interests in operating and securing our platform.
Requirement to Provide Data and Consequences
Providing certain personal data is necessary to access our courses or use the contact form. Failure to supply required information may prevent you from completing registration, receiving course materials, or obtaining responses to your queries.
Cookies and Similar Technologies
We use cookies and similar technologies for essential site functions, analytics, and personalization. Please refer to our separate Cookie Policy for detailed information on cookie types, durations, and management options, which is accessible via the site-wide cookie banner.
Processors, Recipients, and Legal Disclosures
We engage service providers such as hosting companies, payment processors, and email delivery services to support our operations. These processors act under our instructions and are bound by confidentiality obligations. We may disclose data when required by Malaysian law or regulatory authorities.
International Transfers and Safeguards
Some service providers may be located outside Malaysia. Where transfers occur, we ensure appropriate safeguards such as contractual clauses that meet PDPA requirements to protect your personal data.
Retention Periods and Criteria
We retain personal data only for as long as necessary to fulfill the purposes outlined, comply with legal obligations, or resolve disputes. Course enrollment records are typically kept for seven years to meet accounting and regulatory requirements, while inquiry data is deleted after two years of inactivity.
Security and Data Minimisation Practices
We implement reasonable technical and organisational measures including encryption, access controls, and regular security reviews to protect your data. We collect only the minimum data required and encourage users to avoid submitting unnecessary sensitive information.
Data Subject Rights and Exercise Methods
You have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us using the details on our Contacts page or via [email protected]. We will respond within the timeframes required by Malaysian law.
Right to Withdraw Consent and Object to Marketing
Where processing relies on consent, you may withdraw it at any time by updating your preferences or contacting [email protected]. You can also object to direct marketing by following unsubscribe instructions in our communications.
Right to Complain to the Supervisory Authority
If you are unsatisfied with our response, you may lodge a complaint with the Personal Data Protection Commissioner of Malaysia at the address published on their official website.
Children and Age Restrictions
Our courses are intended for individuals aged 18 and above. We do not knowingly collect personal data from children under 18 without verified parental consent. If we become aware of such collection, we will delete the data promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals. Any analytics used are for internal improvement only and do not result in automated outcomes affecting users.
Policy Changes and Effective Date
We may update this policy to reflect changes in law or practice. The last updated date appears at the top of this page. Continued use of the site after updates constitutes acceptance of the revised policy. For questions, reach us at [email protected], +60 13-920 5895, or Lot L1-E-4, Level 1, HIVE 5 (Enterprise 4), Taman Teknologi MRANTI, Bukit Jalil, 57000 Kuala Lumpur, Malaysia.